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Financial Services

From digital transformation to creating personalized experiences, we understand your challenges in today’s marketplace. Our team works with you to align strategic business objectives with the right technology investments to improve the customer experience and position your institution for sustainable, long-term growth.

Financial Services

How We Drive Innovation for Your Business

Get Started with UDig
  • ​​​Accelerate Your Digital Transformation

    It’s a complex landscape out there, so help you navigate and accelerate your digital transformation journey. Customers demand personalization and convenience from financial service providers. We help you deliver on those expectations while enhancing security and improving efficiency.
  • Elevate Data-Driven Decision-Making

    The complexity and volume of your data is growing. How do you transform that data into insights to drive innovation and ​​customer personalization? We leverage our experience to protect your data and help you gain new insights, identify trends, and predict outcomes that result in organic growth.
  • Streamline Operations

    As customers demand more, your operations must be capable of more. Automation transforms everything from transaction processing to customer engagement and data analysis, helping you save time and money while meeting robust security and regulatory requirements.
  • ​​​​​Seamless Tech Integration

    Integrate new, emerging technologies with confidence. We evaluate available technologies to align with institutional priorities, maximizing their benefits while minimizing potential risks to your organization.
  • “I have had the privilege of working with the UDig team in the Technology space for more than 15 years. It has been great partnering with a local company and developing a mutually beneficial relationship.”
    Joe GeorgeChief Technology Officer, Strategic Risk Associates
  • “UDig provided great guidance to refine and right size the execution plan for our credit union data and analytics strategy. While other consulting firms trot out their generic templates and playbooks, UDig stood out to me because they took the time to understand our unique challenges and provided practical solutions with their expertise and dedication. I highly recommend UDig for anyone looking to take their data strategy to the next level.”
    Dr. Su RayburnVice President – Information Management & Analytics, Delta Community Credit Union
The UDig Way

Defining Impact for Your Customers

Our purpose is to transform your ideas and opportunities into tangible impact. Every project kicks off with a crystal-clear understanding of what ‘impact’ truly means for your audiences, from consumers to partner financial institutions. Our initial deep dive ensures that our roadmap and KPIs perfectly align with your objectives, outlining success from the very beginning.Let's Turn Ideas into Impact
  1. 01

    Discover Fresh Perspectives

    Uncover what innovation can do for you, your customers, and your employees.

  2. 02

    Align on Strategic Principles

    Everything we do is focused on your institution’s strategic goals and priorities.

  3. 03

    Define Success Metrics

    We define success up front and remain accountable to those metrics.

  4. 04

    Establish Decision Milestones

    Our roadmap is your implementation guide, and we are with you at every step.

Our Clients’ Stories

  • Financial Services

    Modernizing a Credit Union for a Global Merger Event

    Efficiently serving credit union members in today’s online environment requires a tech-focused platform and access to a robust technology team. Credit unions must ensure their technology infrastructure meets essential user needs while supporting a modern experience. So when Alaska USA Federal Credit Union was preparing for a global merger event, they faced challenges adapting to the rapidly evolving digital landscape. With a limited internal team, necessary code upgrades, tech enhancements and integrations with CORE banking platforms were backlogged, affecting members’ user experiences. With the merger event’s deadline approaching, they reached out to UDig to have the support they needed to move quickly and modernize. 

  • Financial Services

    Increase Quality and Speed to Market of Core Products for Point-of-Sale Financing Provider

    A large, point-of-sale finance organization engaged UDig to help lead and manage a significant application modernization effort for their core products. The two products represented both sides of the retail financing transaction - retailers and customers.  While the organization applied cutting-edge technologies in its decisioning system as a competitive advantage, its two customer-facing products were antiquated and needed to be modernized.     

  • Financial Services

    Roadmap Provided Mid-Sized Bank with a Strategy to Foster a Data-Driven Decision Culture

    A mid-sized bank came to the realization that poor data management was adversely affecting their efficiency as an organization. During a process re-engineering initiative, the organization became aware that countless hours were spent fixing data quality issues and performing complex, manual data processes prone to error across multiple departments. The leadership team knew they needed to resolve this issue but were not sure where to get started.

  • Financial Services

    Prototype Delivered to Innovation Department at Federal Credit Union

    The innovation department at a federal credit union sought to design a creative lead generation tool and determined volunteers in the community presented a viable pool of potential new customers. UDig was engaged to build an application that improved the lines of communication between volunteers and the organizations with which they were volunteering, while also providing the credit union with valuable contact information that could be used to leverage those users as leads for the business.

  • Financial Services

    Enterprise-Wide Platform Integration Delivered for National Financial Institution 

    Within a tight three week pre-launch timeline, the UDig team was able to assist the financial institution through technical environment and infrastructure assessments, prioritization and resolution of technical tasks and addressed the backlog of critical issues. Following the initial release, UDig’s ongoing involvement allowed the team to meet critical launch timelines and fulfill campaign deliverables.