Make an Impact in Your Industry

Improving the Process and Accuracy of State Permits and Inspections

Empowering Store Associates with an AI-Enabled Customer Experience

A fortune 500 retailer offers a breadth of products to customers. From hardware to livestock supplies and beyond, at any point, employees must be able to guide customers to the right products for their needs. However, rarely can an employee know all options available to the customer for every product category. As a result, the sales process can become a challenging customer service experience. Needing to streamline how team members help customers and increase sales, an industry-leading company turned to UDig to help develop an AI enabled artificial intelligence solution. They wanted to build a UX prototype to visualize their future-state vision and then bring that solution to life. Ready for the challenge, our team moved quickly to help them create their custom AI software.

Designing a Data Consolidation Strategy for a Fast-Growing Insurance Brokerage Company

Fast growth made an insurance brokerage company realize they needed a data consolidation strategy to better organize and protect their data.

Unlocking Data Insights for a State Education Agency

Streamlining Healthcare Claim Denials for Revenue Recovery

Managing insurance claim denials is a necessary yet often cumbersome process for many healthcare organizations. In order to overturn denied claims, providers can process thousands of insurance claims a day and must accurately match each patient and case. From there, they must consult with a physician advisor on each denied claim to overturn them. This multilayer process often relies on manual workflows that can result in inaccurate data, missed claims, and wasted hours. So, when a healthcare organization sought to improve their denial notification process and gain operational efficiency, they realized that a custom web application could be their answer. They partnered with UDig to build the solution and modernize the way they work and recover revenue.

Leveraging Computer Vision (AI) to Optimize the Retail and Sales Experience

Modernizing a Credit Union for a Global Merger Event

Efficiently serving credit union members in today’s online environment requires a tech-focused platform and access to a robust technology team. Credit unions must ensure their technology infrastructure meets essential user needs while supporting a modern experience. So when Alaska USA Federal Credit Union was preparing for a global merger event, they faced challenges adapting to the rapidly evolving digital landscape. With a limited internal team, necessary code upgrades, tech enhancements and integrations with CORE banking platforms were backlogged, affecting members’ user experiences. With the merger event’s deadline approaching, they reached out to UDig to have the support they needed to move quickly and modernize. 

Modernizing an Association’s Balloting System to Deepen Member Engagement

Maintaining an active association requires effective member engagement to provide ongoing value and operational growth. One of the key areas that associations engage members is through the voting process. A balloting system must work efficiently on the backend while providing an easy voting experience on the frontend. Without a well-designed user experience that meets modern users’ demands, associations risk a lack of member engagement and operational inefficiencies leading to a disengaged membership. So, when the American Association of State Highway and Transportation Officials (AASHTO) needed to update their member experience by improving their balloting system and processes, they turned to UDig for support — and found a way forward.

Increasing Employee Efficiency by Automating 93% of Benefit and Expense Reconciliation Processes

Automated reconciliation reduces manual processes for the operations team by 93% and eliminates human entry errors.