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Differentiate Your Customer Experience: How to Leverage Human-Centered Design and Agentic AI to Build Customer Loyalty

April 2nd from 5:30pm-8:00pm

BlackRock | 725 Ponce De Leon Ave NE, Atlanta, GA 30306

2025 is being driven by the multi-trillion dollar rise of Agentic AI, systems designed to perform autonomous actions and complete complex goals.

Join the CX and Product Management Societies to hear from our panel of Human-Centered Design experts on the business value of Agentic AI.

Explore:

  • How a Human-Centered Design approach will elevate your customer experience strategy and create efficiencies
  • The impact Agentic AI has on both the customer journey and employee service delivery
  • Pitfalls of poorly designed Agentic AI experiences

Don’t miss this opportunity to connect with Kristen Castells, UDig’s Design Practice Lead, industry leaders and apply insights to your business in this highly evolving sector!

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