Reimagine your Member Experience
Are you struggling to make sense of what your members want? Member experience is everything, but if your technology isn’t giving you actionable insights into how well you’re delivering value to your members or whether you’re on track to hit your KPIs, then it’s not doing its job. UDig can dig into your technology strategy to help you understand what your association is doing well, simplify what’s not working, and align your technology and data efforts with your strategic plan. We’ll help you define where you need to go and then work alongside you to help you get there.
Whether you’re starting from scratch or need guidance on which efforts will make the biggest impact toward your goals, we’ll leverage our 20+ years of experience across the trade, private, and public sector to turn your big ideas into reality. When you’re ready to exceed your members’ expectations, achieve your goals, and simplify your digital transformation, UDig can help you chart the smartest path to get you where you want to go.
How We Partner with Associations
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Automotive Services Association Streamlines Reporting and Reliably Measure KPIs
An association wanted to better understand its member-population to provide the best possible service. To do that, they required accurate data relating to critical organizational KPIs, including membership autorenewals and mobile app downloads. Manual processes and siloed data systems demanded a centralized platform to enable knowledgeable reporting. This led to the creation of a centralized data platform. As a result of this effort, the association’s analysts now spend significantly less time creating reports to provide insights on executive-level KPIs.
National Healthcare Organization Benefits from Improved Data Management Practices
A national healthcare association needed to replace a legacy system that allows their program members to understand performance relative to other member organizations and monitor the progress of their organization over time. The modern, user-friendly solution created a secure platform for members to upload their data, a process to cleanse and integrate the uploaded data, a new data warehouse with improved schema to support the integrated data and a metrics process for calculating benchmarking information.