Challenge
Redesign dated website to better accommodate its user base.

Objective
Overhaul site to improve UX, meet varied needs of customers and leads, and mitigate operational inefficiencies within the business. 

Solution
Redesigned site with secure portal; added functionality to access account information, process payments, manage loan documents and apply for a new loan.

Challenge
Modernize dated website to provide improved user experience and increase lead generation.

Objective
Redesign site utilizing a headless CMS, clarify calls to action and reduce barriers of entry for users.

Solution
A mobile-optimized site with intuitive user experience and a modern technology stack, resulting in expanded business capabilities. 

Challenge
Culture supported holistic data overhaul due to poor data quality across the organization, but leadership was unsure of how to get started. 

Objective
Provide data leadership and strategy to resolve poor data governance.

Solution
Current state assessment and 5-year data strategy roadmap to create a culture driven by data.

Challenge
Create a prototype lead generation tool for federal credit union that supports local community.

Objective
Design an application that leverages volunteer base at state and local entities while improving the quality of their volunteering experience.

Solution
A community-focused prototype application that streamlines communications between organizations and volunteers.

Challenge
Legacy systems facing deprecation in the near future are located in multiple locations which makes it difficult for the agency to easily pull critical reports.

Objective
Create current data warehouse structure, improve usability for business users and improve flexibility and scalability as future data plans evolve.

Solution
Establish data vault architecture to function as central repository and enhance reporting capabilities through a simple BI platform to streamline information gathering process.