Your Privacy

This site uses cookies to enhance your browsing experience and deliver personalized content. By continuing to use this site, you consent to our use of cookies.
COOKIE POLICY

Skip to main content

Buy or Build?

Buy or Build?
Back to insights

Many of our clients share with us that they are overloaded with legacy, custom built applications. The decision to build often seemed to make sense at the time, but it’s been so long since they were built, the system has become bloated with features and deeply ingrained in other systems.  Now, new leadership is left with a complex web of data flow and interoperability with limited subject matter expertise.

I heard one company say recently that their HR and time keeping applications, data warehousing and CRM were all homegrown; virtually everything they had was built decades ago and the plan to modernize would take 5 years.  I had another company tell me that they may never get away from their iSeries based on how buried it had become over decades.

This conversation often leads to admittance that products should never have been custom built or more consideration should have gone into the decision. COTS options have improved, multiplied and become more customize-able, offering more flexibility.

Of course, in certain core areas, custom software can provide a competitive advantage and may be worth diving into:

  • If your business is so specific there is not a good solution out there
  • If you need to scale custom features quickly
  • If it would give you your product at a lower cost
  • If it would create a better quality product that would attract more customers and create a worthy competitive advantage

UDig is currently providing oversight to a Fortune 500 company that is replacing a major business critical application with an Oracle product.  We provide a third party view and protect the customer from decisions that would benefit just the vendor.  We are conducting the design of the integration effort and will be providing leadership to the team that implements.  We work with the business for decision making and strategy, and to help translate requirements and highlight capabilities.

If your organization is struggling to create a strategic plan to integrate COTS and sunset old applications, UDig’s consulting managers can help.  We can do an overview, provide strategy for these decisions or even build an assessment that can be the road map for your plans if you desire.

Build or buy isn’t always an obvious decision and we would love to help carve out the right answer for you.

Digging In

  • Digital Products

    Building a Consultant in the Trenches: How Playing Offensive Line Shaped My Consulting Career

    People often ask me the same question when they find out that I played college football: “Do you miss it?” On the surface, it’s a bad question with an obvious answer. Yes. However, if I give myself a minute to sit with that question, the answer is more nuanced. Yes, I miss playing football, but […]

  • Digital Products

    Modernization That Sticks: Why Adoption, Not Just Architecture, Drives Success

    Modernizing a legacy sales platform in a large enterprise isn’t just a technical challenge, it’s a cultural and operational one. On a recent project with a Fortune 500 organization, several past attempts to replace the aging ERP system failed. Why? Because those efforts treated modernization as a software delivery exercise, not an adoption journey. When […]

  • Digital Products

    What to Ask in a UX Discovery Session

    Better questions lead to better design. In my years as a UI/UX designer, I’ve learned that many design challenges may come from misalignment at the start. Discovery sessions are where product clarity is either made or missed. These are a few discovery questions I consistently return to in the discovery phase of my UX design […]

  • Digital Products

    Designing For Play and Friction in a Fast-Paced World

    At UDig, play is an integral part of our philosophy. “Having fun” is embedded in our culture, and we always find opportunities to use play to encourage collaboration, ignite creativity, and make room for bold experimentation to build stronger teams and solve problems ranging from the seemingly simple to the most complex. I always have […]

  • Digital Products

    Config 2025 Day Two Recap

    It felt as though Config 2025 ended as soon as it began, and I believe those of us that attended are all the better for it. By the end of the day, various inspirational and informative talks had been given by thought leaders and innovators in the product space. Between sessions, we had the opportunity […]

  • Digital Products

    Inside Config 2025: What’s New in Figma

    Config 2025 kicked off with a bang on Day 1. Figma’s annual conference brings together designers, developers, and all those involved in the making of a product. The 2-day event has a stacked lineup of accomplished speakers ready to share their insights on the world of product building. At today’s opening keynote, the Figma team, […]