Transform Your Customer Experience

Customer and employee expectations are evolving, and the competition is fiercer than ever – but advanced technology can give you a competitive edge. From improved employee productivity and efficiency to transforming the customer experience, we work with you to drive innovation and distinguish your organization from the rest.

How We Fuel Innovation for Your Business

Enhanced Customer Experience

Deliver on your customers’ needs and expectations in new ways. ​​We work with you to implement new, innovative customer engagement opportunities that align with your business goals. Technology can transform the customer experience and give them fresh reasons to visit you, in-person or online.

Data-Driven Insights

Reveal new insights through the customer data you are already capturing. We empower you to make informed, data-driven decisions in real-time. Through strategic, intentional use of your data, opportunity abounds to elevate your organization’s understanding of your customers’ wants, needs, and actions.

Employee Advantages

Stand out to your employees – and prospective employees. We help you identify ways for technology to improve the employee experience, increase efficiency and productivity, and differentiate your business from the competition, significantly impacting employee recruitment and retention.

AI Insights

Rethink what’s possible through artificial intelligence (AI). Whether it’s optimizing the retail experience for customers or improving employee productivity, AI can revolutionize how you do business. We work with you to identify opportunities and build a roadmap to your future.

“I’ve worked with numerous consulting firms over the years, and UDig’s commitment to partnership and transparency is powerful.”

-  Stephanie Flood, CIO, Clayton

Evaluate and prioritize your technology projects

Business Case Template

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Empowering Store Associates with an AI-Enabled Customer Experience

A fortune 500 retailer offers products from hardware to livestock supplies and beyond. Employees must be able to guide customers to the right products for their needs. However, rarely can an employee know all options available to the customer for every product category. Needing to streamline how team members help customers and increase sales, our client turned to UDig to help develop an AI-enabled customer experience.

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Boosting Customer Insights and High-Quality Sales Leads for Clayton

When designing a new home, every buyer has different desires, needs, and circumstances. Homebuilders need to understand these motivations and be able to quickly determine which customers are serious about buying. So, when Clayton wanted to revamp their sales strategy, they knew they needed a digital experience that could streamline the process.

Meg Chamblee

Executive Vice President, Vertical Markets

Meg leads a portfolio of vertical markets for UDig, including Retail. Meg has over a decade of experience partnering with retail clients on modernization and innovation initiatives. She enjoys helping clients improve their customer experiences, increase sales, and drive operational improvements.