Logistics

Advisory Services for RPA and Business Process Automation Implementation for a Transportation Logistics Company

A leading North American transportation logistics company was streamlining its business processes to improve productivity and optimize their customer experience. They were optimizing their business processes in order to make the transition for their users easy while also ensuring a positive return on their investment in the software platforms that they were licensing.

LET'S BE BRIEF

Challenge

Recognize capabilities of Automation Anywhere, an RPA platform, to improve existing and future business processes.

Objective

Optimize business processes and ensure a positive return on software investments.

Solution

Understand and document existing business processes and design future state processes with consideration for leveraging the capabilities of an RPA platform.

Streamlined business processes improved productivity and optimized customer experience.

THE EXTENDED VERSION

Challenge

Our client selected the RPA platform Automation Anywhere to automate some currently manual business processes. They sought advisory services to ensure that they were optimally leveraging the platform’s capabilities while ensuring they identified opportunities to streamline their business processes. 

Solution

UDig provided consulting services that included working with both business and technical stakeholders to understand, and document existing business processes and design future state processes to leverage an RPA platform’s capabilities. 

Tech Stack

  • Automation Anywhere