A leading North American transportation logistics company was streamlining its business processes to improve productivity and optimize their customer experience. They were optimizing their business processes in order to make the transition for their users easy while also ensuring a positive return on their investment in the software platforms that they were licensing.

Challenges

Our client selected the RPA platform Automation Anywhere to automate some currently manual business processes. They sought advisory services to ensure that they were optimally leveraging the platform’s capabilities while ensuring they identified opportunities to streamline their business processes. 

Streamlined business processes improved productivity and optimized customer experience.

Solution

UDig provided consulting services that included working with both business and technical stakeholders to understand, and document existing business processes and design future state processes to leverage an RPA platform’s capabilities. 

Technology Used

Automation Anywhere