TAG Panel: Differentiate Your Customer Experience
Join the CX and Product Management Societies to hear from our panel of Human-Centered Design experts on the business value of Agentic AI.
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COOKIE POLICY
Recently, I had the pleasure of attending the RVATech/women an annual conference focused on women and technology. The event brings together a range of women in technology in the surrounding area to discuss technology, network and most importantly learn from one another.
The conference started with keynote speaker, MIT scientist Jeanne Ross. Mrs. Ross focused her speech around how companies will transform themselves for success in the digital economy. However, her presentation went above and beyond just one topic. At a high-level overview, Mrs. Ross touched on the importance of the business defining challenges properly so the IT department can do their job correctly, how companies need to focus on more foundational aspects of data before they are ready for big data and all the way to artificial intelligence.
If you ever have the opportunity to see this brilliant woman speak, I highly suggest it!
During the conference, we had the opportunity to sign up for a tech breakout session. A colleague and I chose to sit in on the session “Becoming Technical: Increase your Coding Confidence.” We both thought it would be a great session to sit in on since we are both on the sales side at UDig and jump at the opportunity to learn all things tech.
The presenter, Andrea Goulet, was brilliant and relatable. Her presentation focused on why we are so quick to call ourselves “technical” and “nontechnical”. More often than not, the business side of the organization (a CEO like Andrea, a Talent Acquisition Specialist, a Business Development Rep, etc.) are so quick to label themselves nontechnical. Andrea made the great point that you can be BOTH! Shocking, right? All you need is to change the way you think and have an open mindset. A few takeaways:
All in all, this was a great experience and this brief summary doesn’t do it justice. Hearing and learning from such prominent women who have truly made a difference was inspiring. From the digital economy, big data, voice technology, blockchain and leadership traits, there was something for everyone.
One final takeaway from the RVATech/women Conference I think summarizes the day is that there are some truly brilliant women in technology and the field needs more! Companies are 34% more profitable with diversity. I feel so lucky to be part of a company that not only welcomes diversity but celebrates it.