Your Privacy

This site uses cookies to enhance your browsing experience and deliver personalized content. By continuing to use this site, you consent to our use of cookies.
COOKIE POLICY

Digital Products

Helps Innovation Team Determine What’s Possible in Voice Technology

Helps Innovation Team Determine What’s Possible in Voice Technology

UDig provided a series of test and learn prototypes to our client’s Innovation Department to discover the range of possibilities in creating applications within voice integration technology, and ultimately determine whether pursuing patents within the speech recognition market was a worthwhile investment.

How We Went from Ideas to Impact

  • Using voice sessions, we were able to design a comprehensive skill that tracked user usage patterns and leveraged them in future interactions to the skill to save time on receiving updates and making recommendations.

The Idea

The client sought to determine the boundaries of what sort of end points an Amazon Alexa skill could interact with. The effort included complex integrations with several social networks and personal domains. Using voice sessions, we were able to design a comprehensive skill that tracked user usage patterns and leveraged them in future interactions to the skill to save time on receiving updates and making recommendations. The UDig team was able to prove out a number of integrations / interactions for our client.

The Impact

UDig’s team of consultants worked with client stakeholders to understand prototype objectives including authentication and authorization against specified social media accounts and services with verbal updates to connections via Amazon Alexa.

The team’s findings indicated basic functionality within the initial application and prototype was possible, while subsequent prototypes yielded privacy constraints and external APIs that limited utilization of additional social networking sites beyond Facebook and querying of other connections.

Through identifying the application’s limitations, the team was able to determine potential workaround solutions or alternative approaches to roadblocks and help the client identify potential partnerships and business opportunities within the voice integration technology space.

  • How We Did It
    API DevelopmentPrototypingUser ExperienceVoice Assistant Skill Development
  • Tech Stack
    LambdaNODEJSDynamo DatabaseSocial Network APIs (Facebook, Twitter, LinkedIn)oAuth SSO

Digging In

  • Digital Products

    Unlocking Business Potential: The Power of Custom Application Development

    Like any savvy business leader, you’re likely always on the lookout for tools to give your company a competitive edge. And in doing so, you’ve undoubtedly considered investing in custom application development. But the question is, how do you ensure that such a major investment in a custom web application development provides a strong return on […]

  • Digital Products

    Mastering Legacy Application Modernization: Strategies for Success

    The ironic truth of the business world is that change is the only constant. But this means that failing to keep pace with the competition and its technologies will only end with you falling behind. That’s where legacy application modernization enters the fold. When you modernize legacy applications, your team gains access to new features […]

  • Strategy & Planning

    Bridging the Gap Between an Idea and Its Impact

    Transforming a vision or idea into a tangible outcome that creates real value is a common challenge that many individuals and organizations face. Often, ideas remain abstract concepts without a clear path to realizing them and generating measurable impact. This gap between having an idea and understanding how to effectively execute and achieve the desired […]

  • Retail

    Empowering Store Associates with an AI-Enabled Customer Experience

    A fortune 500 retailer offers a breadth of products to customers. From hardware to livestock supplies and beyond, at any point, employees must be able to guide customers to the right products for their needs. However, rarely can an employee know all options available to the customer for every product category. As a result, the sales process can become a challenging customer service experience. Needing to streamline how team members help customers and increase sales, an industry-leading company turned to UDig to help develop an AI enabled artificial intelligence solution. They wanted to build a UX prototype to visualize their future-state vision and then bring that solution to life. Ready for the challenge, our team moved quickly to help them create their custom AI software.

  • People

    Digging In with Dana Jackson, Senior Consultant

    Digging In is a regular series of blog posts profiling UDig employees.  We hope this series helps you get to know our team and understand why we dig what we do! Today, we are sitting down with Dana Jackson, a Senior Consultant on the software engineering team.   UDig: Tell us a little bit about your […]

  • Healthcare

    Streamlining Healthcare Claim Denials for Revenue Recovery

    Managing insurance claim denials is a necessary yet often cumbersome process for many healthcare organizations. In order to overturn denied claims, providers can process thousands of insurance claims a day and must accurately match each patient and case. From there, they must consult with a physician advisor on each denied claim to overturn them. This multilayer process often relies on manual workflows that can result in inaccurate data, missed claims, and wasted hours. So, when a healthcare organization sought to improve their denial notification process and gain operational efficiency, they realized that a custom web application could be their answer. They partnered with UDig to build the solution and modernize the way they work and recover revenue.

  • Data & Analytics

    Improve Member Experience: Maximize Engagement & Value for Associations

    As you know, member engagement is key to providing value and retaining members over time. However, you must also recognize that member needs and preferences are evolving rapidly, especially as they desire more seamless digital experiences. Additionally, member expectations for personalized, omnichannel interactions have risen in recent years, and this means that associations must strategically […]

  • Strategy & Planning

    Future-Proofing Profitability: A Forward-Thinking Technology Strategy

    The demands of operating in today’s marketplace continue to evolve at a rapid pace, perhaps just as rapidly as the introduction of new and emerging technologies. While the use of technology brings many benefits to consumers, businesses, and organizations alike, it also puts constant pressure on C-Suite executives to monitor industry trends, adapt the business […]