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Legacy convention management system created a poor member and employee experience.
Build a modern, centralized system to improve attendee experience and reduce mundane internal tasks.
Custom, comprehensive application that creates a positive member experience and allows employees to quickly manage many aspects of the convention from, online registration to delegate counts and reporting.
Like any savvy business leader, you’re likely always on the lookout for tools to give your company a competitive edge. And in doing so, you’ve undoubtedly considered investing in custom application development. But the question is, how do you ensure that such a major investment in a custom web application development provides a strong return on […]
The ironic truth of the business world is that change is the only constant. But this means that failing to keep pace with the competition and its technologies will only end with you falling behind. That’s where legacy application modernization enters the fold. When you modernize legacy applications, your team gains access to new features […]
Transforming a vision or idea into a tangible outcome that creates real value is a common challenge that many individuals and organizations face. Often, ideas remain abstract concepts without a clear path to realizing them and generating measurable impact. This gap between having an idea and understanding how to effectively execute and achieve the desired […]
A fortune 500 retailer offers a breadth of products to customers. From hardware to livestock supplies and beyond, at any point, employees must be able to guide customers to the right products for their needs. However, rarely can an employee know all options available to the customer for every product category. As a result, the sales process can become a challenging customer service experience. Needing to streamline how team members help customers and increase sales, an industry-leading company turned to UDig to help develop an AI enabled artificial intelligence solution. They wanted to build a UX prototype to visualize their future-state vision and then bring that solution to life. Ready for the challenge, our team moved quickly to help them create their custom AI software.
Digging In is a regular series of blog posts profiling UDig employees. We hope this series helps you get to know our team and understand why we dig what we do! Today, we are sitting down with Dana Jackson, a Senior Consultant on the software engineering team. UDig: Tell us a little bit about your […]
Managing insurance claim denials is a necessary yet often cumbersome process for many healthcare organizations. In order to overturn denied claims, providers can process thousands of insurance claims a day and must accurately match each patient and case. From there, they must consult with a physician advisor on each denied claim to overturn them. This multilayer process often relies on manual workflows that can result in inaccurate data, missed claims, and wasted hours. So, when a healthcare organization sought to improve their denial notification process and gain operational efficiency, they realized that a custom web application could be their answer. They partnered with UDig to build the solution and modernize the way they work and recover revenue.
As you know, member engagement is key to providing value and retaining members over time. However, you must also recognize that member needs and preferences are evolving rapidly, especially as they desire more seamless digital experiences. Additionally, member expectations for personalized, omnichannel interactions have risen in recent years, and this means that associations must strategically […]
The demands of operating in today’s marketplace continue to evolve at a rapid pace, perhaps just as rapidly as the introduction of new and emerging technologies. While the use of technology brings many benefits to consumers, businesses, and organizations alike, it also puts constant pressure on C-Suite executives to monitor industry trends, adapt the business […]